Customer Service Representative - Alabang

Capital One Philippines Support Services Corp. - Muntinlupa

Capital One Philippines Shared Services Corp. is new in town and hiring! We are the rock solid support organization for the 7th largest full service US bank.

We are seeking self-starting individuals with strong attention to detail and outstanding passion for our customers. Our team is responsible for providing prompt and courteous service within a functional area of the call center. The position is responsible for supporting customer accounts and/or business processes to ensure excellent customer satisfaction and adherence to business goals in our Collections, Care, Credit, or Dispute teams.

WALK IN and APPLY NOW! NO SCHEDULE NEEDED!

Capital One Building, 5150 North Bridgeway, Northgate Cyberzone, Filinvest Corporate City, Muntinlupa City. Monday to Friday, 9:30 AM to 7:00 PM.

Know us better at http://www.capitalonecareers.com.ph

You may text or call us at: +(63)927.989.4397

Responsibilities:

- Provide excellent customer service to existing customers

- Perform account level research and advise customer of products that may benefit them

- Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades

- Update account information and complete accurate documentation.

Basic Qualifications:

- At least 1 year of college education

- Fluent in English and excellent conversational skills

- Must be willing to work in Alabang, Muntinlupa City

- Must be willing to work on shifting schedules primarily during Night Shift

- Call-center experience is an advantage but NO EXPERIENCE REQUIRED!!!

40 Customer Service Representatives (Dayshift)

Human Factor - Quezon City

EARN MORE AND BE A DAY SHIFT CSR


Human Factor is searching for you! Start a greater career opportunity this 2015!

Currently, we are in need of individuals who can provide superior customer service over the phone.

No Call Center Experience? Tired of not getting hired?

Worry no more! We are the best solution to that. Maximize your chances of getting the job thru our FREE JOB COACHING for qualified applicants and receive 100% job assistance.

URGENT NEED:
FULL TIME CUSTOMER SERVICE REPRESENTATIVES for Quezon City
20 CSRs for Telecom & Billing Account to start on the week of February 22, 2015
20 CSRs for Telecom Account to start on the week of February 15, 2015

RESPONSIBILITIES:

Handle inbound customer service support calls from established customer
Cross sell value added services or products offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources

REQUIREMENTS/QUALIFICATIONS:

• 18 years old and above
• High School Graduate or College Graduate/Undergraduate (NOT CURRENTLY STUDYING)
• Good to excellent English communication skills and call handling skills
• Proficiency in problem solving, decision making and multitasking in a fast paced environment
• Flexible to changes and has sense of urgency
• Time Management Skills
• Can work under pressure and can deliver set goals
• Has the ability to have fun at work
• Willing to work on shifting schedules, weekends and holidays
• Willing to work in Quezon City
• Applicant should be Filipino citizen or hold relevant residence status
• Call Center experience is a PLUS but not required for training will be provided

Real time phone interview will be conducted from Mondays - Fridays 9:00 am - 6:00 pm. Please keep your mobile phone lines open.

For more information:
Call: (032) 254 - 1735
Like and Message: www.facebook.com/HFSourcingRecruitment

Urgent! Customer Service Representative

Human Factor - Quezon City

Human Factor is searching for you! Start a greater career opportunity this 2015!

Currently, we are in need of individuals who can provide superior customer service over the phone.

No Call Center Experience? Tired of not getting hired?

Worry no more! We are the best solution to that. Maximize your chances of getting the job thru our FREE JOB COACHING for qualified applicants and receive 100% job assistance.

URGENT NEED: 

FULL TIME CUSTOMER SERVICE REPRESENTATIVES for Quezon City to start ASAP

RESPONSIBILITIES:

Handle inbound customer service support calls from established customer

Cross sell value added services or products offered by the company

Provide consistent, superior service to every customer by utilizing all available tools and resources

REQUIREMENTS/QUALIFICATIONS:

• 18 years old and above
• High School Graduate or College Graduate/Undergraduate (NOT CURRENTLY STUDYING)
• Good to excellent English communication skills and call handling skills
• Proficiency in problem solving, decision making and multitasking in a fast paced environment
• Flexible to changes and has sense of urgency
• Time Management Skills
• Can work under pressure and can deliver set goals
• Has the ability to have fun at work
• Willing to work on shifting schedules, weekends and holidays
• Willing to work in Quezon City
• Applicant should be Filipino citizen or hold relevant residence status
• Call Center experience is a PLUS but not required for training will be provided

Real time phone interview will be conducted from Mondays - Fridays 9:00 am - 6:00 pm. Please keep your mobile phone lines open.

For more information: 

Call: (032) 254 - 1735

Like and Message: www.facebook.com/HFSourcingRecruitment

Thousands of Jobs for Filipinos 2015

“The government’s number one priority remains jobs, economic growth, and long-term prosperity,” said Minister Kenny. “The new Federal Skilled Worker Program criteria will ensure Canada is selecting the skilled immigrants our economy needs, who are the most likely to succeed and fully realize their potential in Canada.”

The new selection system for the Federal Skilled Worker Program (FSWP) will take effect which time the program will re-open for applications, Citizenship, Immigration, and Multiculturalism Minister Jason Kenny announced today.

The improvements to the FSWP points grid are based on a large body of research which has consistently shown that language proficiency and youth are two of the most important factors in the economic success of immigrants.

The final changes to the FSWP selection criteria include: 

• Minimum official language thresholds and increased points for official language proficiency, making language the most important factor in the selection process; 
• Increased emphasis on younger immigrants, who are more likely to acquire valuable Canadian experience, are better positioned to adapt to changing labor market conditions, and who will spend a greater number of years contributing to Canada’s economy; 
• Introduction of the Educational Credential Assessment (ECA), so that education points awarded reflect the foreign credential’s true value in Canada; 
• Changes to the arranged employment process, allowing employers to hire applicants quickly, if there is a demonstrated need in the Canadian labor market; and 
• Additional adaptability points for spousal language ability and Canadian work experience. 
• As recently announced, due to the actions taken over the past months, new applications under the FSWP will be processed in a few months, rather than a few years. In order to ensure fast processing times and to avoid backlogs, the new FSWP will accept a fixed number of applications each year.

7,000 Job Vacancies for Filipinos in Canada 2015

Canada’s jobs market continues to sputter as the economy gave back some gains by shedding 7,000 workers overall, a disappointment to those hoping for a strong start to the year.

But after the news of stronger fourth-quarter economic growth than forecasted, and a gain of 30,000 jobs, economists had expected February would also see a gain in the order of about 18,000 jobs.

The bottom line looked worse than the underlying details — which included a pickup in full-time employment and private sector hiring.

Porter says monthly regional breakdowns are notoriously unreliable because of the larger sampling error factor in the survey, but a year-long look usually tells a true tale.

What the long view shows is that Alberta has picked up 82,000 jobs compared with a year ago, an increase of 3.8 per cent of the workforce, while Ontario and Saskatchewan gained 29,000 and 5,000 jobs respectively. All other provinces have lost jobs, except for New Brunswick, which broke even.

Scotiabank economists Derek Holt and Dov Zigler said the one-month public service plunge was likely exaggerated, given that the sector only lost 50,000 for the full year.

Still, there is no doubt government spending restraint is holding back job creation in Canada, economists said, a major factor in the weak U.S. job market as well.

By industry, there were 9,000 more workers in natural resources and 7,900 more in agriculture, but 25,000 fewer in finance, insurance, real estate and leasing. Manufacturing saw a small pick-up of about 5,000, while construction lost 3,600.

By industry, there were 9,000 more workers in natural resources and 7,900 more in agriculture, but 25,000 fewer in finance, insurance, real estate and leasing. Manufacturing saw a small pick-up of about 5,000, while construction lost 3,600.