Human Factor - Quezon City
Human Factor is searching for you! Start a greater career opportunity this 2015!
Currently, we are in need of individuals who can provide superior customer service over the phone.
No Call Center Experience? Tired of not getting hired?
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URGENT NEED:
FULL TIME CUSTOMER SERVICE REPRESENTATIVES for Quezon City
20 CSRs for Telecom & Billing Account to start on the week of February 22, 2015
20 CSRs for Telecom Account to start on the week of February 15, 2015
RESPONSIBILITIES:
Handle inbound customer service support calls from established customer
Cross sell value added services or products offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources
REQUIREMENTS/QUALIFICATIONS:
- 18 years old and above
- High School Graduate or College Graduate/Undergraduate (NOT CURRENTLY STUDYING)
- Good to excellent English communication skills and call handling skills
- Proficiency in problem solving, decision making and multitasking in a fast paced environment
- Flexible to changes and has sense of urgency
- Time Management Skills
- Can work under pressure and can deliver set goals
- Has the ability to have fun at work
- Willing to work on shifting schedules, weekends and holidays
- Willing to work in Quezon City
- Applicant should be Filipino citizen or hold relevant residence status
- Call Center experience is a PLUS but not required for training will be provided
Real time phone interview will be conducted from Mondays - Fridays 9:00 am - 6:00 pm. Please keep your mobile phone lines open.
For more information:
Call:
(032) 254 - 1735Like and Message: www.facebook.com/HFSourcingRecruitment
