Jobs Advisory: Urgent! Customer Service Representative

Human Factor - Quezon City

Human Factor is searching for you! Start a greater career opportunity this 2015!

Currently, we are in need of individuals who can provide superior customer service over the phone.

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URGENT NEED:

FULL TIME CUSTOMER SERVICE REPRESENTATIVES for Quezon City to start ASAP

RESPONSIBILITIES:

Handle inbound customer service support calls from established customer

Cross sell value added services or products offered by the company

Provide consistent, superior service to every customer by utilizing all available tools and resources

REQUIREMENTS/QUALIFICATIONS:

18 years old and above
High School Graduate or College Graduate/Undergraduate (NOT CURRENTLY STUDYING)
Good to excellent English communication skills and call handling skills
Proficiency in problem solving, decision making and multitasking in a fast paced environment
Flexible to changes and has sense of urgency
Time Management Skills
Can work under pressure and can deliver set goals
Has the ability to have fun at work
Willing to work on shifting schedules, weekends and holidays
Willing to work in Quezon City
Applicant should be Filipino citizen or hold relevant residence status
Call Center experience is a PLUS but not required for training will be provided